This website is for use by intermediaries only

Contact Us

If you want to talk to us, please use one of the numbers below:

For new business enquires:

Holly Andrews: 01799 582885

AToM, Intrinsic, Knight Frank Finance, Private Finance, TBMC, TenetLime, Vantage


Debby Tedder: 01799 582925

L&G, L&G Mortgage Club and all affiliated firms, PMS Club, Sesame


Lewis Wheeler: 01799 582894

Brightstar,Complete, 3mc, Mortgage Intelligence, Next Intelligence, Platinum Options


For cases in progress call:

Mortgage Team: 01799 582966


For technical support call:

Emma Hall: 01799 582966 option 2
Media Enquiries

If you are a journalist and require further information, please contact:
Josh Cooper, Cooper Consultants Ltd
07768 355265

Head Office

Saffron House, 1A Market Street,
Saffron Walden,
Essex CB10 1HX.
Telephone: 01799 522211

Christmas Opening Hours

Wednesday 209:00AM - 5:00PM
Thursday 219:00AM - 5:00PM
Friday 229:00AM - 5:00PM
Monday 25CLOSED
Tuesday 26CLOSED
Wednesday 279:00AM - 5:00PM
Thursday 289:00AM - 5:00PM
Friday 299:00AM - 5:00PM
Monday 1CLOSED
Tuesday 29:00AM - 5:00PM

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases. Designed to be easy to use and all of the instructions you need are on each screen but if you need it there's also a Quick Start Guide.

Register for the Intermediary Mortgage Portal:


Login to the Intermediary Mortgage Portal:


Frequently Asked Questions

For any queries take a look at our FAQs or if you still require further help you can contact us on 01799 582966 and select option 2.


Our Special Situations and Everyday Situations mortgage ranges are also available via the following distributors.

3mc AToM Brightstar
0161 962 7800 01403 27 26 25 01277 500900
023 8045 6999
Platinum Options tbmc Complete
01992 568815 029 2069 5400 01753 883195

Information for brokers

We will only accept mortgage referrals from brokers who are either directly authorised by the Financial Conduct Authority (FCA) or are appointed representatives of a network which is registered with the FCA.

Our acceptance of referrals from a broker does not constitute their appointment as an agent of Saffron and does not entitle them to claim to represent Saffron in anyway.


All brokers will be paid a procuration fee on all completed mortgage cases, in line with our published terms and conditions.

The minimum fee which Saffron will pay at any one time is £100. Any fees due under this amount will be held until the fees payable to the broker exceed £100. Saffron will not pay interest on such an amount.

Saffron will pay the fee at the beginning of the month following completion of the loan. (e.g. If the mortgage completes on 15 June, Saffron will pay the fee at the beginning of July).

Fees will be paid by BACS 3 day payment service.

If the broker is not registered in its own right with the FCA, any fees due will be paid to the network to which the intermediary is registered.

Saffron may vary the fee structure at any time. However, we will always notify brokers within 4 weeks of the effective date or at the time of an enquiry, whichever is sooner.

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Best Service from a Mortgage Provider - Moneyfacts Awards 2014