This website is for use by intermediaries only

Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

For new business enquires:

Gemma Reynolds: 01799 582925

Legal & General,PMS,Sesame,TMA Mortgage Club

email: gemma.reynolds@saffronbs.co.uk

Sophie Gould: 01799 582923

Quilter,TBMC,Simply Biz,Platinum Options,Vantage,Mortgage Intelligence,Next Intelligence,Tenet,Positive Lending,Positive Lending Mortgage Club

email: sophie.gould@saffronbs.co.uk

Holly Andrews: 01799 582885

Complete FS,Brightstar,Brightstar Mortgage Club,3MC,3MC Mortgage Club,Impact Specialist Finance

email: holly.andrews@saffronbs.co.uk

For cases in progress call:

Mortgage Team: 01799 582966

email: mortgage.processing@saffronbs.co.uk

For technical support call:

01799 582966 option 2
Head Office

Saffron House, 1A Market Street,
Saffron Walden,
Essex CB10 1HX.
Telephone: 01799 522211


Christmas Opening Hours

Monday 23 9:00AM - 5:00PM
Tuesday 24 9:00AM - 1:00PM
Wednesday 25 CLOSED
Thursday 26 CLOSED
Friday 27 9:00AM - 5:00PM
Monday 30 9:00AM - 5:00PM
Tuesday 31 9:00AM - 1:00PM
Wednesday 1 CLOSED
Thursday 2 9:00AM - 5:00PM

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Login to the Intermediary Mortgage Portal:

LOGIN

Register for the Intermediary Mortgage Portal:

REGISTER

SYSTEM STATUS: December 15, 2019

  • Great news! We have reduced the documentation requirement for full mortgage applications. If your applicant has been employed with the same employer for 6 months and is not a first time buyer they will only be required to provide 1 payslip and 1 bank statement *. Employed applicants with less than 6 months with their employers and first time buyers must submit 3 months’ payslips and 3 months bank statements.

    *Underwriters reserve the right to request further documentation if required on any full mortgage application.

  • We are currently experiencing technical difficulties with payments when submitting a full mortgage application, if you do have an issue please call 01799 582966 option 1 who can manually take the payment for you

Frequently Asked Questions

For any queries take a look at our FAQs or our Quick Start Guide.

If you still require further help you can contact us on 01799 582966 and select option 2.

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