We currently have a 5 working day SLA.

Please bear with us and you will receive an update as soon as we get to your application in our work queue.

Please ensure to allow this timeframe prior to requesting an update.

This website is for use by intermediaries only

Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

For new business enquires:

Sophie Gould: 01799 582923

Legal & General,SimplyBiz


Holly Andrews: 01799 582885

3mc – Packager & Club,Brightstar – Packager & Club,Brilliant Solutions Mortgage Club,Complete FS,Impact Specialist Finance,Mortgage Intelligence,Next Intelligence,Openwork,Platinum Options,PMS,Positive Lending Mortgage Club & Packager,Quilter,Sesame,TBMC,Tenet,TMA,Vantage Finance


For cases in progress call:

Mortgage Team: 01799 582966


For technical support call:

01799 582966 option 2
Head Office

Saffron House, 1A Market Street,
Saffron Walden,
Essex CB10 1HX.
Telephone: 01799 522211

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Login to the Intermediary Mortgage Portal:


Register for the Intermediary Mortgage Portal:


Frequently Asked Questions

For any queries take a look at our FAQs or our Quick Start Guide.

If you still require further help you can contact us on 01799 582966 and select option 2.

November, 2014

Welcome to our enhanced website!

We’ve made a number of enhancements to our website to make it easier for you to use. As you can see on the menu bar above, you can now click straight through to our residential, buy-to-let and bespoke product pages

From the horses mouth

Sometimes, it’s better to stand-back and let others say positive things on your behalf! Yes, this is an unashamed bit of Saffron self-promotion, but it’s done with good intent – to highlight the fact that when it comes to mortgage

Saffron strengthen sales team with appointment of Nirver Randhawa

Saffron Building Society has appointed Nirver Randhawa as a Business Development Manager, to further strengthen the Society’s presence in the intermediary mortgage market. Nirver, who has more than 30 years financial services experience, reports to Anita Arch, Senior Business Development

Anita Arch becomes Senior BDM for intermediary mortgages

Anita Arch has been promoted to the role of Senior Business Development Manager for Intermediary Mortgages at Saffron Building Society. Anita joined Saffron in May 2013 as a BDM, with specific responsibility for helping to develop the Society’s business relationship

Anita Arch becomes Saffron senior BDM.

Anita Arch becomes Saffron senior BDM. Click here to read this article Mortgage Introducer9 June 2014

Saffron Building Society saluted for proving ‘best service from a mortgage provider’

Saffron Building Society has won a top award for providing the ‘Best Service From a Mortgage Provider’ against stiff competition including the Halifax, Nationwide and NatWest. The award was presented to Anita Arch, Senior Business Development Manager at Saffron Building

Richard Clare joins Saffron Building Society as ‘Bespoke’ Lending Manager

Saffron Building Society has appointed Richard Clare as Lending Manager, to take responsibility for assessing and preparing mortgage cases and enhancing the Society’s bespoke underwriting capability. As well as its Everyday and Special Situations range of Mortgages, Saffron Building Society

Saffron confirms readiness for MMR

Saffron Building Society says it will be ready to implement the changes required by the Mortgage Market Review (MMR) with effect from Thursday 24th April. The Society says the changes it has made have been minimal and brokers will be

Expats thinking of home

With the UK rental market remaining robust, it’s no wonder then that expats are considering it as a way to make their money work harder. All the indications are that the rental sector will continue to be a good long-term

Saffron launches two new B2L 5-year fixes

Saffron for Intermediaries has launched two new five-year fixed rate options on its buy-to-let mortgages, including a rate of 4.87 per cent for standard buy-to-let deals. Click here to read this article Money Marketing31 March 2014

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Best Service from a Mortgage Provider - Moneyfacts Awards 2014