We currently have a 5 working day SLA.

Please bear with us and you will receive an update as soon as we get to your application in our work queue.

Please ensure to allow this timeframe prior to requesting an update.

This website is for use by intermediaries only

Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

For new business enquires:

Sophie Gould: 01799 582923

Legal & General,SimplyBiz


Holly Andrews: 01799 582885

3mc – Packager & Club,Brightstar – Packager & Club,Complete FS,Impact Specialist Finance,Mortgage Intelligence,Next Intelligence,Platinum Options,PMS,Positive Lending Mortgage Club & Packager,Quilter,Sesame,TBMC,Tenet,TMA,Vantage Finance


For cases in progress call:

Mortgage Team: 01799 582966


For technical support call:

01799 582966 option 2
Head Office

Saffron House, 1A Market Street,
Saffron Walden,
Essex CB10 1HX.
Telephone: 01799 522211

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Login to the Intermediary Mortgage Portal:


Register for the Intermediary Mortgage Portal:


Frequently Asked Questions

For any queries take a look at our FAQs or our Quick Start Guide.

If you still require further help you can contact us on 01799 582966 and select option 2.

May, 2015

Saffron helps free Mortgage Prisoners

Saffron For Intermediaries, the dedicated broker channel of Saffron Building Society, is offering mortgage prisoners the chance to remortgage under the terms of the FCA transitional rules, before the new European Mortgage Credit Directive (MCD) brings an end to this

Saffron sub 2% discount deal with no arrangement fee to help revitalise the remortgage market

Saffron For Intermediaries, the dedicated broker channel of Saffron Building Society, has launched a 1.95% 3-year discount mortgage with no arrangement fee, which is designed to appeal to borrowers wanting to remortgage. The mortgage deal has the following features: •

Supporting the Self-Employed

A survey conducted recently by Mortgage Solutions has highlighted that 63% of brokers believe that the self-employed are being underserved by mortgage lenders. With more than 4 million self-employed in the UK, this revelation comes as a real surprise. After

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Best Service from a Mortgage Provider - Moneyfacts Awards 2014