IMPORTANT INFORMATION

We currently have a 5 working day SLA, and the Processing phone line will not be available until further notice.
This is due to high work volumes, and will enable us to get an update to you as quickly as we can.

We apologise for anyinconvenience this may cause, but please bear with us and you will receive updates as soon as we get to your application in our work queue.

This website is for use by intermediaries only

Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

For new business enquires:

Gemma Reynolds: 01799 582925

Legal & General,PMS,Sesame,TMA Mortgage Club

email: gemma.reynolds@saffronbs.co.uk

Sophie Gould: 01799 582923

Quilter,TBMC,Simply Biz,Platinum Options,Vantage,Mortgage Intelligence,Next Intelligence,Tenet,Positive Lending,Positive Lending Mortgage Club

email: sophie.gould@saffronbs.co.uk

Holly Andrews: 01799 582885

Complete FS,Brightstar,Brightstar Mortgage Club,3MC,3MC Mortgage Club,Impact Specialist Finance

email: holly.andrews@saffronbs.co.uk

For cases in progress call:

Mortgage Team: 01799 582966

email: mortgage.processing@saffronbs.co.uk

For technical support call:

01799 582966 option 2
Head Office

Saffron House, 1A Market Street,
Saffron Walden,
Essex CB10 1HX.
Telephone: 01799 522211

IMPORTANT INFORMATION: Scheduled Service Interruption

Due to essential maintenance you will be unable to register as a new user, log in or access cases from
07:00AM until 08:30AM on Thursday 27 February 2020.

We apologise for any inconvenience this may cause and thank you for your patience.

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Login to the Intermediary Mortgage Portal:

LOGIN

Register for the Intermediary Mortgage Portal:

REGISTER

Frequently Asked Questions

For any queries take a look at our FAQs or our Quick Start Guide.

If you still require further help you can contact us on 01799 582966 and select option 2.

News

Anita Arch becomes Senior BDM for intermediary mortgages

Anita Arch has been promoted to the role of Senior Business Development Manager for Intermediary Mortgages at Saffron Building Society.

Anita joined Saffron in May 2013 as a BDM, with specific responsibility for helping to develop the Society’s business relationship with Legal & General. In her new role Anita takes overall responsibility for the intermediary channel and the development of Saffron’s distribution network, including management of the Society’s growing broker sales team.

Prior to joining Saffron Anita had worked in various business development roles for leading financial services companies including Legal & General, Lloyds Bank Group and Cheltenham & Gloucester.

Sarah Howe, Chief Customer Officer at Saffron Building Society, said:

“The role of Senior BDM was fiercely competed for and Anita stood out amongst a pool of talented and experienced external candidates.

“This is a well-deserved promotion and I would like to wish Anita every success for the future in her new role.”

Anita Arch said:

“Over the course of the past year Saffron Building Society has made significant advances in the intermediary mortgage market and I’m delighted that I now have the opportunity to help the Society consolidate it’s position in this sector still further.”

Brokers can access Saffron’s Special Situations and Everyday Situations mortgages via a panel of distributors which includes 3mc, AToM, Brightstar, Complete FS, L&G Mortgage Club, L&G Network, Platinum Options and tbmc.

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Best Service from a Mortgage Provider - Moneyfacts Awards 2014