IMPORTANT INFORMATION

We are currently experiencing a high number of telephone and email enquiries.

Emails will be responded to within 12 hours, with telephone enquires responded as soon as possible.
Can we please ask that you do not duplicate voicemails, this will enable us to come back to you sooner.
Many thanks for your patience at this time.

We currently have a 12 working day SLA.

Please bear with us and you will receive an update as soon as we get to your application in our work queue.
Please ensure to allow this timeframe prior to requesting an update.

This website is for use by intermediaries only

Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

For new business enquiries:

01799 582 925

email: bdm.enquiries@saffronbs.co.uk

For cases in progress call:

Mortgage Team: 01799 582966

email: mortgage.processing@saffronbs.co.uk

For technical support call:

01799 582966 option 2

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Login to the Intermediary Mortgage Portal:

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Register for the Intermediary Mortgage Portal:

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Frequently Asked Questions

For any queries take a look at our FAQs or our Quick Start Guide.

If you still require further help you can contact us on 01799 582966 and select option 2.

October, 2019

The continued rise of the self-employed

The Office for National Statistics (ONS) regularly conducts analysis of the UK labour market statistics and long-term trends. Given all the news about Brexit and leadership elections, most of the press did not pick up on the ONS release in

Middle Aged Mortgage Concerns

If you were looking for your first home in the 1990s, the range of mortgages available would have looked radically different. Those first-time buyers are now firmly planted in middle age and have a completely different set of challenges when

The growth in rental and HMO

Earlier this year, The Office for National Statistics produced two separate pieces of research analysing the state of UK housing. A review of the ‘Housing Affordability in England and Wales’ and ‘The UK Private Rented Sector’ provides solid evidence of

Will technology be the biggest driver of change?

In April, The Telegraph1 published an article analysing the performance of fintech companies and challenger banks. Not a day goes by without the trade and national press releasing stories explaining how technology will overthrow the large established players, and how

Saffron launch niche Houses in Multiple Occupation (HMO) mortgages

A report in The Guardian1 in April revealed that there has been an increase in the number of people living alone. The number of those living on their own increased by 16% between 1997 and 2017, to 7.7 million and

2019 – Reasons to be cheerful

I speak to brokers on a regular basis and it helps me to understand the challenges which they and their clients face. Recently, I’ve noticed that some feel downbeat about the future and are wondering whether the current economic and

Retirement Interest Only (RIO) Mortgage – Benefits, Identifying Customers and Power of Attorney (POA)

We recently launched our Retirement Interest Only mortgage (RIO) to provide more flexible borrowing options for those in retirement. Our RIO mortgage is designed for those wanting to borrow money against the value of their property. The repayment of the

There’s no place like home – particularly when it comes to a Self-Build

Anita Arch, Head of Mortgage Sales at Saffron Building Society introduces us to one ‘self-build’ family who went all out to build their dream home. One of the most satisfying aspects of what we do at Saffron Building Society is

Customer experience more important than ever before for brokers

Finding the right mortgage is no longer just about getting the numbers right. Customers increasingly want something more personal and tailored to them. Figures have revealed mortgage brokers enjoyed a 23% leap in fees in 2016-2017 as more and more

Lending into retirement

In our daily conversations with brokers there is always one common talking point they raise: “what new, innovative products can we offer our customers?” One area that Saffron has been exploring with interest is ‘Lending into Retirement’. We have now

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Best Service from a Mortgage Provider - Moneyfacts Awards 2014