IMPORTANT INFORMATION

We are currently experiencing a high number of telephone and email enquiries.

Emails will be responded to within 12 hours, with telephone enquires responded as soon as possible.
Can we please ask that you do not duplicate voicemails, this will enable us to come back to you sooner.
Many thanks for your patience at this time.

We currently have a 12 working day SLA.

Please bear with us and you will receive an update as soon as we get to your application in our work queue.
Please ensure to allow this timeframe prior to requesting an update.

This website is for use by intermediaries only

Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

For new business enquiries:

01799 582 925

email: bdm.enquiries@saffronbs.co.uk

For cases in progress call:

Mortgage Team: 01799 582966

email: mortgage.processing@saffronbs.co.uk

For technical support call:

01799 582966 option 2

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Login to the Intermediary Mortgage Portal:

LOGIN

Register for the Intermediary Mortgage Portal:

REGISTER

Frequently Asked Questions

For any queries take a look at our FAQs or our Quick Start Guide.

If you still require further help you can contact us on 01799 582966 and select option 2.

July, 2018

The Self Build Boom

In 2018 we have seen a surge in the number of self-build enquiries at Saffron Building Society. Self-build and custom-build continues to attract attention in the media and from the general public. An Ipsos MORI poll suggested that one in

Father’s Day Brings Opportunity

A gifted deposit could be a solution for your First Time Buyer clients On ‘Father’s Day’ many Dads from up and down the country will be receiving an array of gifts and cards from their children showing how much they

Saffron For Intermediaries and Positive Lending Announce Partnership

Saffron Building Society is pleased to announce a new distribution partnership with Positive Lending. The relationship enables brokers to access Saffron’s specialist suite of products through a dedicated intermediary mortgage portal. As a distributor, Positive Lending has joined Saffron as

Retirees and mortgages…a new approach?

It is time that the industry refreshed its approach to people over 60. The image of people giving up work and then living sedentary lives is out of date, as many over 60s view their mature years as empowering and

Saffron Announces New Fixed Rate Mortgage Options

Greater choice for Landlords, First Time Buyers & Owner Occupiers Saffron Building Society is pleased to announce a range of new and improved mortgage products enabling customers to make the most of the upcoming ‘house buying season’. This new set

Tips for self-build and custom-build mortgages

If you read my article Is Custom Build the Future of UK Housing? last month you’ll have seen that commentators are predicting that custom build could be the future of housing in the UK, and the main strategy employed by

Regulated Buy To Let Mortgages

In November of last year we extended our lending criteria to include regulated buy-to-let applications. Since then we have been receiving increasing enquiries and I thought it would be useful to share more information on this growing segment of the

Is Custom Build the Future of UK Housing?

Many of you will be familiar with the term ‘custom build’ but if you’re not, it’s worth familiarising yourself with the concept. Many are predicting that custom build could be the future of housing in the UK and the main

Market Trends in Buy To Let

The buy to let business has been of real interest recently. There was a lot of concern for the future with the new legislation last year, and fears that the market could become depressed and start to falter. However, according

The solution for complex applications

The world of financial services sometimes seems obsessed with efficiency at the expense of understanding the changing needs of customers and society. Occasionally it feels as though some large organisations want to keep the mortgage production line rumbling along with

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Best Service from a Mortgage Provider - Moneyfacts Awards 2014