This website is for use by intermediaries only

Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

For new business enquires:

Gemma Reynolds: 01799 582925

John Charcol, L&G, L&G Mortgage Club and all affiliated firms,


Katie Sharpe: 01799 582923

Impact Specialist Finance, Intrinsic, PMS Club, Sesame, Tenet


Holly Andrews: 01799 582885

3mc; 3mc Club, Brightstar; Brightstar Club, Complete FS, Knight Frank Finance, Mortgage Intelligence, Next Intelligence, Platinum Options, Positive Lending (UK) Ltd; Positive Lending Club, Private Finance, Private Label, Sammon Mortgage Management Ltd, TBMC, TMA Mortgage Club, Vantage Finance


For cases in progress call:

Mortgage Team: 01799 582966


For technical support call:

01799 582966 option 2
Head Office

Saffron House, 1A Market Street,
Saffron Walden,
Essex CB10 1HX.
Telephone: 01799 522211

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases. Designed to be easy to use and all of the instructions you need are on each screen but if you need it there's also a Quick Start Guide.

Register for the Intermediary Mortgage Portal:


Login to the Intermediary Mortgage Portal:


Frequently Asked Questions

For any queries take a look at our FAQs or if you still require further help you can contact us on 01799 582966 and select option 2.

Buy to Let Valuation Fees

If the property exceeds the valuation amounts shown, please contact us for a quote.

Fees shown include VAT. For every application there is a NON-REFUNDABLE application fee of £135.

Other fees may apply – please ask for details.

Property valuation Fee
Up to £200,000 £280
£200,001 – £300,000 £380
£300,001 – £400,000 £460
£400,001 – £500,000 £540
£500,001 – £600,000 £620
£600,001 – £700,000 £710
£700,001 – £800,000 £800
£800,001 – £900,000 £870
£900,001 – £1,000,000 £950
£1,000,001 – £1,200,000 £1,120
£1,200,001 – £1,400,000 £1,420
£1,400,001 – £1,600,000 £1,620
£1,600,001 – £1,800,000 £1,770
£1,800,001 – £2,000,000 £1,920
£2,000,001 + £2,120

Re-inspection fees

Where your mortgage is released in stages or part of the mortgage is retained, for example where your property is being renovated, we send a valuer to re-inspect the property to provide an updated valuation before releasing your money.

Mortgage Fee
Buy to Let £150


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Best Service from a Mortgage Provider - Moneyfacts Awards 2014