IMPORTANT INFORMATION

We currently have a 5 working day SLA, and the Processing phone line will not be available until further notice.
This is due to high work volumes, and will enable us to get an update to you as quickly as we can.

We apologise for anyinconvenience this may cause, but please bear with us and you will receive updates as soon as we get to your application in our work queue.

This website is for use by intermediaries only

Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

For new business enquires:

Gemma Reynolds: 01799 582925

Legal & General,PMS,Sesame,TMA Mortgage Club

email: gemma.reynolds@saffronbs.co.uk

Sophie Gould: 01799 582923

Quilter,TBMC,Simply Biz,Platinum Options,Vantage,Mortgage Intelligence,Next Intelligence,Tenet,Positive Lending,Positive Lending Mortgage Club

email: sophie.gould@saffronbs.co.uk

Holly Andrews: 01799 582885

Complete FS,Brightstar,Brightstar Mortgage Club,3MC,3MC Mortgage Club,Impact Specialist Finance

email: holly.andrews@saffronbs.co.uk

For cases in progress call:

Mortgage Team: 01799 582966

email: mortgage.processing@saffronbs.co.uk

For technical support call:

01799 582966 option 2
Head Office

Saffron House, 1A Market Street,
Saffron Walden,
Essex CB10 1HX.
Telephone: 01799 522211

IMPORTANT INFORMATION: Scheduled Service Interruption

Due to essential maintenance you will be unable to register as a new user, log in or access cases from
07:00AM until 08:30AM on Thursday 27 February 2020.

We apologise for any inconvenience this may cause and thank you for your patience.

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Login to the Intermediary Mortgage Portal:

LOGIN

Register for the Intermediary Mortgage Portal:

REGISTER

SYSTEM STATUS: February 26, 2020

  • Please be aware there is currently a five working day turnaround for Decision in Principles and Full Mortgage Applications.

    Please do not contact the processing team for case updates if your case is within these timescales.

  • Great news! We have reduced the documentation requirement for full mortgage applications. If your applicant has been employed with the same employer for 6 months and is not a first time buyer they will only be required to provide 1 payslip and 1 bank statement *. Employed applicants with less than 6 months with their employers and first time buyers must submit 3 months’ payslips and 3 months bank statements.

    *Underwriters reserve the right to request further documentation if required on any full mortgage application.

  • We are currently experiencing technical difficulties with payments when submitting a full mortgage application, if you do have an issue please call 01799 582966 option 1 who can manually take the payment for you

Frequently Asked Questions

For any queries take a look at our FAQs or our Quick Start Guide.

If you still require further help you can contact us on 01799 582966 and select option 2.

Home › Archive for Press Coverage

Press Coverage

Anita Arch becomes Saffron senior BDM.

Posted on June 9, 2014 by in Press Coverage

Anita Arch becomes Saffron senior BDM.

Click here to read this article

Mortgage Introducer
9 June 2014

Saffron launches two new B2L 5-year fixes

Posted on March 31, 2014 by in Press Coverage

Saffron for Intermediaries has launched two new five-year fixed rate options on its buy-to-let mortgages, including a rate of 4.87 per cent for standard buy-to-let deals.

Click here to read this article

Money Marketing
31 March 2014

Saffron announces £3.1m profits

Posted on March 21, 2014 by in Press Coverage

Saffron Building Society recorded £3.1m of pre-tax profit in 2013, an increase from £1.4m in 2012.

Click here to read this article

Mortgage Introducer
17 March 2014

Saffron removes minimum income requirement for B2L

Posted on February 25, 2014 by in Press Coverage

Saffron For Intermediaries, the broker channel of Saffron Building Society, has removed its minimum income requirement for buy-to-let customers.

Click here to read this article

Mortgage Strategy
24 February 2014

New fixes from Saffron For Intermediaries

Posted on February 21, 2014 by in Press Coverage

Saffron For Intermediaries has launched a limited tranche of two year fixed rates across its range of Special Situations and Everyday Situations mortgages.

Click here to read this article

Best Advice
17 February 2014

The balance of power

Posted on February 19, 2014 by in Press Coverage

Peter Izard looks at what brokers can do to fight back against the dominance of the big banks.

Click here to read this article

Mortgage Introducer
28 January 2014

Countdown to MMR

Posted on February 19, 2014 by in Press Coverage

Peter Izard answers questions about the implementation of MMR.

Click here to read this article

Mortgage Strategy
22 January 2014

Foreign investors still have an eye on UK property

Posted on February 19, 2014 by in Press Coverage

Jon Hall explains how expats can invest in property in the UK.

Click here to read this article

Mortgage Introducer
January 2014

Saffron’s vision: a single modern and integrated system

Posted on February 19, 2014 by in Press Coverage

Article explaining how Saffron is upgrading its core retail banking systems.

Click here to read this article

Mortgage Finance Gazette
6 January 2014

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Best Service from a Mortgage Provider - Moneyfacts Awards 2014