The Saffron for Intermediaries team are currently experiencing a high number of telephone and email enquiries.

The BDM team are responding to email and calls on the same working day. Can we please ask that you do not duplicate voicemails to the BDM team, this will enable us to come back to you sooner. Many thanks for your patience at his time.

Decision in Prinicple referrals will be looked at within 6 working days.

New and Existing Applications - Our processing and underwriting team are working at 12 working day SLAs due to the high volume of applications we are experiencing.

You are required to provide a full packaged case upon submission of the full mortgage application. Please bear with us and you will recieve and update when your application is being reviewed. Please do not call or email our processing team for an update unless you are outside of this 12 working day timeframe.

This website is for use by intermediaries only

Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

Important Information

To say thank you to our colleagues across the society for their efforts during the Covid-19 pandemic, our branches, head offices and contact centre will be closed on 1 September. Thank you for your understanding.

For new business enquiries:

01799 582 925


For cases in progress call:

Mortgage Team: 01799 582966


For technical support call:

01799 582966 option 2

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Login to the Intermediary Mortgage Portal:


Register for the Intermediary Mortgage Portal:


Frequently Asked Questions

For any queries take a look at our FAQs or our Quick Start Guide.

If you still require further help you can contact us on 01799 582966 and select option 2.

Press Coverage

Anita Arch becomes Saffron senior BDM.

Anita Arch becomes Saffron senior BDM.

Click here to read this article

Mortgage Introducer
9 June 2014

Saffron launches two new B2L 5-year fixes

Saffron for Intermediaries has launched two new five-year fixed rate options on its buy-to-let mortgages, including a rate of 4.87 per cent for standard buy-to-let deals.

Click here to read this article

Money Marketing
31 March 2014

Saffron announces £3.1m profits

Saffron Building Society recorded £3.1m of pre-tax profit in 2013, an increase from £1.4m in 2012.

Click here to read this article

Mortgage Introducer
17 March 2014

Saffron removes minimum income requirement for B2L

Saffron For Intermediaries, the broker channel of Saffron Building Society, has removed its minimum income requirement for buy-to-let customers.

Click here to read this article

Mortgage Strategy
24 February 2014

New fixes from Saffron For Intermediaries

Saffron For Intermediaries has launched a limited tranche of two year fixed rates across its range of Special Situations and Everyday Situations mortgages.

Click here to read this article

Best Advice
17 February 2014

The balance of power

Peter Izard looks at what brokers can do to fight back against the dominance of the big banks.

Click here to read this article

Mortgage Introducer
28 January 2014

Countdown to MMR

Peter Izard answers questions about the implementation of MMR.

Click here to read this article

Mortgage Strategy
22 January 2014

Foreign investors still have an eye on UK property

Jon Hall explains how expats can invest in property in the UK.

Click here to read this article

Mortgage Introducer
January 2014

Saffron’s vision: a single modern and integrated system

Article explaining how Saffron is upgrading its core retail banking systems.

Click here to read this article

Mortgage Finance Gazette
6 January 2014

Sign up for product updates

Ensure you’re one of the first to receive news about our latest product offers.


Best Service from a Mortgage Provider - Moneyfacts Awards 2014