This website is for use by intermediaries only

Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

For new business enquires:

Gemma Reynolds: 01799 582925

John Charcol, L&G, L&G Mortgage Club and all affiliated firms, LargeMortgageLoans.com

email: gemma.reynolds@saffronbs.co.uk

Katie Sharpe: 01799 582923

AToM, Intrinsic, PMS Club, Sesame, Tenet

email: katie.sharpe@saffronbs.co.uk

Holly Andrews: 01799 582885

3mc; 3mc Club, Brightstar; Brightstar Club, Complete FS, Knight Frank Finance, Mortgage Intelligence, Next Intelligence, Platinum Options, Positive Lending (UK) Ltd; Positive Lending Club, Private Finance, Private Label, Sammon Mortgage Management Ltd, TBMC, TMA Mortgage Club, Vantage Finance

email: holly.andrews@saffronbs.co.uk

For cases in progress call:

Mortgage Team: 01799 582966

email: mortgage.processing@saffronbs.co.uk

For technical support call:

01799 582966 option 2
Head Office

Saffron House, 1A Market Street,
Saffron Walden,
Essex CB10 1HX.
Telephone: 01799 522211

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases. Designed to be easy to use and all of the instructions you need are on each screen but if you need it there's also a Quick Start Guide.

Register for the Intermediary Mortgage Portal:

REGISTER

Login to the Intermediary Mortgage Portal:

LOGIN

Frequently Asked Questions

For any queries take a look at our FAQs or if you still require further help you can contact us on 01799 582966 and select option 2.

Contact

Broker Support

Lines are open Monday to Friday 9AM – 5PM, except Wednesday 9:30AM – 5PM

At Saffron, our relationship with intermediaries is vital to us. That’s why we have a dedicated service that’s designed to give you the support you need – fast.

Saffron is smaller, friendlier and more personal than many of the mainstream lenders. We never forget that behind every mortgage application is your customer’s dream – so we’ll work hard to make sure we can say ‘yes’.

You can access our mortgage portal where you can request a DIP, submit a full mortgage application and monitor the progress of your client’s applications. Or use our Live Chat function for any quick questions you have.

If you want to speak with someone, please see below details of your dedicated Business Development Managers, or if you have a case in progress you can contact our Mortgage processing team.

If your firm is not listed, feel free to contact any of our BDMs

Gemma Reynolds – Business Development Manager

01799 582925

gemma.reynolds@saffronbs.co.uk

  • John Charcol
  • L&G, L&G Mortgage Club and all affiliated firms
  • LargeMortgageLoans.com

Katie Sharpe – Business Development Manager

01799 582923

katie.sharpe@saffronbs.co.uk

  • AToM
  • Intrinsic
  • PMS Club
  • Sesame
  • Tenet

Holly Andrews – Business Development Manager

01799 582885

holly.andrews@saffronbs.co.uk

  • 3mc; 3mc Club
  • Brightstar; Brightstar Club
  • Complete FS
  • Knight Frank Finance
  • Mortgage Intelligence
  • Next Intelligence
  • Platinum Options
  • Positive Lending (UK) Ltd; Positive Lending Club
  • Private Finance
  • Private Label
  • Sammon Mortgage Management Ltd
  • TBMC
  • TMA Mortgage Club
  • Vantage Finance

Processing

01799 582966

(where possible, please have the mortgage account reference available).

Our processing team work closely with our Business Development Managers and Underwriters, which helps us provide Intermediaries a joined up service. They are on hand if you have any queries along the way when you are submitting your case.

Technical Support

01799 582966 option 2

We are on hand to assist you with any technical issues you might face. This could be registration queries, rectifying issues preventing you from accessing the portal, and any other problems you come across when submitting business to the society.
Just give us a call and choose option 2.

Underwriting

We don’t just run applications through a computer program, our underwriters give personal attention to every case not just the difficult ones. You might think referring everything to our underwriters makes us less likely to approve an application. In fact, it’s the opposite. Because real Saffron people look at every case they can often be more flexible and find ways to approve an application that a computer would miss. We might be in touch to ask you for more details, but we are working hard to find a way to say ‘yes’.