The Saffron for Intermediaries team are currently experiencing a high number of telephone and email enquiries.

The BDM team are responding to email and calls on the same working day. Can we please ask that you do not duplicate voicemails to the BDM team, this will enable us to come back to you sooner. Many thanks for your patience at his time.

Decision in Prinicple referrals will be looked at within 6 working days.

New and Existing Applications - Our processing and underwriting team are working at 12 working day SLAs due to the high volume of applications we are experiencing.

You are required to provide a full packaged case upon submission of the full mortgage application. Please bear with us and you will recieve and update when your application is being reviewed. Please do not call or email our processing team for an update unless you are outside of this 12 working day timeframe.

This website is for use by intermediaries only

Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

Important Information

To say thank you to our colleagues across the society for their efforts during the Covid-19 pandemic, our branches, head offices and contact centre will be closed on 1 September. Thank you for your understanding.

For new business enquiries:

01799 582 925


For cases in progress call:

Mortgage Team: 01799 582966


For technical support call:

01799 582966 option 2

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Login to the Intermediary Mortgage Portal:


Register for the Intermediary Mortgage Portal:


Frequently Asked Questions

For any queries take a look at our FAQs or our Quick Start Guide.

If you still require further help you can contact us on 01799 582966 and select option 2.


New reduced rates for Saffron’s self-employed and contractor mortgages

Saffron Building Society has announced reduced rates and extended terms on self-employed and contractor mortgages as the lender continues to develop its specialist situations range.

Self-employed mortgages, available to customers with one year’s trading accounts:
• 3.07% fixed until 31.01.2022 Self Employed, 80% LTV
• 3.57% fixed until 31.01.2022 Self Employed, 90% LTV

Contractor mortgages, available to customers working on a contract basis:
• 2.87% fixed until 31.01.2022 Contractor, 80% LTV
• 3.37% fixed until 31.01.2022 Contractor 90% LTV

Saffron’s ongoing review of market needs has prompted the Society to customise its mortgage offering in this sector to enable applicants to have increased options and access to competitive mortgage products.

The number of self-employed workers has steadily increased in the UK since 2001 and now account for around 15% of the working population* giving intermediaries a growing market to service and offer tailored mortgage solutions. Saffron’s revamped range of mortgages in this niche area has been designed to fulfil this opportunity with unique new features including an LTV of up to 90%.

5 Years Fixed Rates – Self Employed

Rate: 3.07% (SVR-1%) to 80% LTV
Loan: Min loan: £30K, Max loan: £1K

Rate: 3.57% (SVR-1%) to 90%
Loan: Min loan: £30K, Max loan: £500,000

Arrangement fee: £999
ERC: 2 % for 2 years
Purpose: for purchase or remortgage.
Term: 40 years

5 Years Fixed Rates – Contractor

Rate: 2.87% (SVR-1%) to 80% LTV
Loan: Min loan: £30K, Max loan: £1K

Rate: 3.37% (SVR-1%) to 90%
Loan: Min loan: £30K, Max loan: £500,000
Arrangement fee: £999
ERC: 2 % for 2 years
Purpose: for purchase or remortgage.
Term: 40 years

Anita Arch, Saffron’s Head of Mortgage Sales comments: Long gone are the days of a job for life or income being generated from just one source each month. Self-employment and contract work is most definitely on the up with 4.8 million choosing to work this way according to the Office for National Statistics.**

This shift in working patterns gives a fantastic sales opportunity for brokers. Using a specialist lender is a proven way to successfully fulfil a customer’s mortgage needs when they choose to work like this and don’t necessarily fit into standard lending criteria.

All applications made with Saffron are individually assessed by a skilled underwriter giving brokers customers an efficient and personal service taking into account what can sometimes be a unique employment situation.”

Full product details can be found here and you can easily submit a case via our online broker portal.

If you have any questions please speak with our Business Development Mangers, who will be happy to help:

Holly Andrews: 01799 582885
Gemma Reynolds: 01799 582925

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Best Service from a Mortgage Provider - Moneyfacts Awards 2014