This website is for use by intermediaries only

Contact Us

If you want to talk to us, please use one of the numbers below:

For new business enquires:

Holly Andrews: 01799 582885

L&G, L&G Mortgage Club and all affiliated firms, PMS Club, Sesame


Debby Tedder: 01799 582925

3mc; 3mc Club, Tenet, Complete FS, Intrinsic, Mortgage Intelligence, Next Intelligence


Lewis Wheeler: 01799 582894

AToM, Brightstar Financial; Brightstar Club, John Charcol, Knight Frank Finance,, Platinum Options, Private Finance, Sammon Mortgage Management Ltd, TBMC, Vantage Finance


For cases in progress call:

Mortgage Team: 01799 582966


For technical support call:

Emma Hall: 01799 582966 option 2
Head Office

Saffron House, 1A Market Street,
Saffron Walden,
Essex CB10 1HX.
Telephone: 01799 522211

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases. Designed to be easy to use and all of the instructions you need are on each screen but if you need it there's also a Quick Start Guide.

Register for the Intermediary Mortgage Portal:


Login to the Intermediary Mortgage Portal:


Frequently Asked Questions

For any queries take a look at our FAQs or if you still require further help you can contact us on 01799 582966 and select option 2.


Products for today’s world

We asked our CEO Colin Field to share his perspective on the mortgage market and how we plan to help Brokers and their clients.

We sometimes hear that Brokers are frustrated by how long it can take to find providers who can offer an intelligently built product which is able to deal with the issues of today. At Saffron we have developed a highly refined product range which can help you to go back to your customers with good news.

A quick glance at a handful of key indicators reveals some of the difficulties faced by people looking for a property:

  • first-time buyers must typically save for eight years to afford a deposit, and a typical 20% deposit in London is now more than £80,0001
  • over 305,000 parents helped their children onto the housing ladder in 2016, with the value of their support averaging £17,5002.
  • just under five million people are self-employed in the UK and this number continues to grow3.

Our product team looks to continually evolve and move with the times so we might offer products which reflect the changing world. If you have a few minutes I’d like to share a few examples with you.

Gifted Deposits

A gifted deposit is an effective way of raising money with the help of a relative, usually a parent. You’re probably aware that this is a sum given by a family member which forms all or part of the deposit when you buy a property. Some lenders won’t touch them, but at Saffron we accept gifted deposits for all our mortgages. It’s one of the ways we have attempted to overcome the need for a larger deposit as house prices rise. In addition, we can offer a 40 year mortgage, fixed rates up to 5 years and a 95% LTV product to assist people in their move.

Freelancers, Self Employed and Contractors

For the self-employed, we accept applications from people with only one year’s trading history – even if they are first time buyers. We also have a specialist contractor mortgage, for individuals working on a short-term contract basis. We take into account the contractor’s circumstances and income structure, and review the application in conjunction with our underwriting team.

Our specialist range; Self Builders, Expats and developers

Our underwriting team will always review every application we receive and go into more depth if required when there is a borderline decision. We want to increase the chances of accepting an application, so our underwriters will ask questions and use their experience in an attempt to help out the brokers. They work closely with the product team, which has enabled us to create specialist products for:

In every instance, if the decision seems borderline or the application is complex, our underwriters will see if they can bring about a successful conclusion, even on our everyday mortgages.

If you want to discuss an application or find out about how we work, speak to our dedicated sales team who will be happy to help. Please visit the Broker Support section of our website for the relevant contact details.

1 Buying a home: How long does it take to save a deposit?, BBC News, Jan 2018
2 The Bank of Mum and Dad, L&G, Feb 2017
3 UK Labour Market, ONS, Dec 2017

Sign up for product updates

Ensure you’re one of the first to receive news about our latest product offers.


Best Service from a Mortgage Provider - Moneyfacts Awards 2014