The Saffron for Intermediaries team are currently experiencing a high number of telephone and email enquiries.

The BDM team are responding to email and calls on the same working day. Can we please ask that you do not duplicate voicemails to the BDM team, this will enable us to come back to you sooner. Many thanks for your patience at his time.

Decision in Prinicple referrals will be looked at within 6 working days.

New and Existing Applications - Our processing and underwriting team are working at 12 working day SLAs due to the high volume of applications we are experiencing.

You are required to provide a full packaged case upon submission of the full mortgage application. Please bear with us and you will recieve and update when your application is being reviewed. Please do not call or email our processing team for an update unless you are outside of this 12 working day timeframe.

This website is for use by intermediaries only

Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

Important Information

To say thank you to our colleagues across the society for their efforts during the Covid-19 pandemic, our branches, head offices and contact centre will be closed on 1 September. Thank you for your understanding.

For new business enquiries:

01799 582 925


For cases in progress call:

Mortgage Team: 01799 582966


For technical support call:

01799 582966 option 2

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Login to the Intermediary Mortgage Portal:


Register for the Intermediary Mortgage Portal:


Frequently Asked Questions

For any queries take a look at our FAQs or our Quick Start Guide.

If you still require further help you can contact us on 01799 582966 and select option 2.


Professional Mortgage range extended to include 5-year discount up to 90% LTV

Saffron For Intermediaries has extended its range of Professional Mortgages to include a 90% LTV deal with the following features:

  • Rate: 3.99% 5-year discount. The rate then reverts to 4.39%, which is Saffron’s standard SVR (currently 5.39%) minus 1%
  • Max LTV: 90%
  • Arrangement Fee: £1,550
  • Incentive: Borrowers can repay capital at any time and reduce their mortgage rate if they move into a lower LTV band, with no additional fee
  • Early Repayment Charge: None
  • Loan type: House purchase or remortgage on repayment basis only
  • Loan size: Min £30K, Max £500K
  • Portable: Yes

Anita Arch, Head of Mortgage Sales, said: “We’ve listened carefully to feedback from brokers and have extended our professional range to include a 90% LTV deal. This will be particularly attractive to qualified professionals in the early stages of their careers, who have the ability to pay-down their debt as they continue to move up their chosen career ladder.

“Key features of all our Professional Mortgage deals include a tailored affordability calculator which includes a lifetime revert rate that is 1% below our standard SVR. Borrowers can also repay capital and benefit from a reduced mortgage rate, if their loan moves into a lower LTV band. There is no additional charge for this service.”

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Best Service from a Mortgage Provider - Moneyfacts Awards 2014