IMPORTANT INFORMATION

We currently have a 5 working day SLA, and the Processing phone line will not be available until further notice.
This is due to high work volumes, and will enable us to get an update to you as quickly as we can.

We apologise for anyinconvenience this may cause, but please bear with us and you will receive updates as soon as we get to your application in our work queue.

This website is for use by intermediaries only

Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

For new business enquires:

Gemma Reynolds: 01799 582925

Legal & General,PMS,Sesame,TMA Mortgage Club

email: gemma.reynolds@saffronbs.co.uk

Sophie Gould: 01799 582923

Quilter,TBMC,Simply Biz,Platinum Options,Vantage,Mortgage Intelligence,Next Intelligence,Tenet,Positive Lending,Positive Lending Mortgage Club

email: sophie.gould@saffronbs.co.uk

Holly Andrews: 01799 582885

Complete FS,Brightstar,Brightstar Mortgage Club,3MC,3MC Mortgage Club,Impact Specialist Finance

email: holly.andrews@saffronbs.co.uk

For cases in progress call:

Mortgage Team: 01799 582966

email: mortgage.processing@saffronbs.co.uk

For technical support call:

01799 582966 option 2
Head Office

Saffron House, 1A Market Street,
Saffron Walden,
Essex CB10 1HX.
Telephone: 01799 522211

IMPORTANT INFORMATION: Scheduled Service Interruption

Due to essential maintenance you will be unable to register as a new user, log in or access cases from
07:00AM until 08:30AM on Thursday 27 February 2020.

We apologise for any inconvenience this may cause and thank you for your patience.

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Login to the Intermediary Mortgage Portal:

LOGIN

Register for the Intermediary Mortgage Portal:

REGISTER

Frequently Asked Questions

For any queries take a look at our FAQs or our Quick Start Guide.

If you still require further help you can contact us on 01799 582966 and select option 2.

News

Richard Clare joins Saffron Building Society as ‘Bespoke’ Lending Manager

Saffron Building Society has appointed Richard Clare as Lending Manager, to take responsibility for assessing and preparing mortgage cases and enhancing the Society’s bespoke underwriting capability.

As well as its Everyday and Special Situations range of Mortgages, Saffron Building Society also considers more complex cases where bespoke lending solutions are required. Richard will work with brokers and their clients to ensure the case is suitable and then help them prepare the necessary documentation for underwriting.

Richard has more than 20 years financial services experience gained with organisations including UBS, Coutts, Ahli United Bank, United Trust Bank, Clayton Euro Risk, Pure Bridging Ltd, Rooftop Mortgages, SPML and Halifax plc. He has considerable experience as a senior lending manager working in the private banking, specialist lending, bridging, semi-commercial and residential mortgage sectors.

Sarah Howe, Chief Customer Officer at Saffron Building Society, said:

“I’m delighted to welcome Richard to Saffron Building Society, where his extensive lending experience will be put to excellent use.

“Saffron prides itself on offering a high quality, personal service where every application is individually assessed by a skilled underwriter. We don’t use credit scoring and Richard’s skills will be invaluable in helping brokers prepare and submit more complex mortgage applications.”

Richard Clare said:

“Saffron Building Society has developed a strong reputation for its approach to assessing mortgage applications and I’m looking forward to working with brokers in their offices over the course of the coming months.”

Brokers can access Saffron’s Special Situations and Everyday Situations mortgages via a panel of distributors which includes 3mc, AToM, Brightstar, Complete FS, L&G Network, Platinum Options and tbmc.

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Best Service from a Mortgage Provider - Moneyfacts Awards 2014