IMPORTANT INFORMATION

We are currently experiencing a high number of telephone and email enquiries.

Emails will be responded to within 12 hours, with telephone enquires responded as soon as possible.
Can we please ask that you do not duplicate voicemails, this will enable us to come back to you sooner.
Many thanks for your patience at this time.

We currently have a 12 working day SLA.

Please bear with us and you will receive an update as soon as we get to your application in our work queue.
Please ensure to allow this timeframe prior to requesting an update.

This website is for use by intermediaries only

Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

For new business enquiries:

01799 582 925

email: bdm.enquiries@saffronbs.co.uk

For cases in progress call:

Mortgage Team: 01799 582966

email: mortgage.processing@saffronbs.co.uk

For technical support call:

01799 582966 option 2

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Login to the Intermediary Mortgage Portal:

LOGIN

Register for the Intermediary Mortgage Portal:

REGISTER

Frequently Asked Questions

For any queries take a look at our FAQs or our Quick Start Guide.

If you still require further help you can contact us on 01799 582966 and select option 2.

News

Saffron Building Society announces increase in pre-tax profits to £3.1 Million

Saffron Building Society today announces strong results in its 2013 annual report and accounts, which confirm a pre-tax profit of £3.1m, an increase from £1.4m in 2012.

The increase in profitability has been generated through the continued success of the society’s mortgage lending activities, which produced £172m of new lending in a year in which its mortgage book grew to a record level of £847m. The Society has also continued to carefully manage liquidity balances and provide members with consistently competitive savings products.

Jon Hall, Chief Executive of Saffron Building Society, said:

“Over the past year we have increased the size of our mortgage book and achieved growth in profits retained for the benefit of our members, whilst delivering a material improvement in service to our customers. We have invested in our people, technology and working environments, so that we can perform robustly for our members in the future, as well as today.
“2013 was also a year in which we re-affirmed our commitment to the intermediary mortgage market via the launch of Saffron For Intermediaries and our Special Situations and Everyday Situations ranges of mortgage products. We are continuing to develop our intermediary mortgage proposition and we will be launching further new products during 2014.”

As a mutual, Saffron Building Society exists for its members and puts all surplus funds back into the organisation to benefit members through competitive products for both borrowers and savers. The surplus is also used to provide services valued by members and to increase the society’s reserves, creating a sustainable and stable independent mutual.

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Best Service from a Mortgage Provider - Moneyfacts Awards 2014