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Please bear with us and you will receive an update as soon as we get to your application in our work queue.

Please ensure to allow this timeframe prior to requesting an update.

This website is for use by intermediaries only

Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

For new business enquires:

Sophie Gould: 01799 582923

Legal & General,SimplyBiz


Holly Andrews: 01799 582885

3mc – Packager & Club,Brightstar – Packager & Club,Complete FS,Impact Specialist Finance,Mortgage Intelligence,Next Intelligence,Platinum Options,PMS,Positive Lending Mortgage Club & Packager,Quilter,Sesame,TBMC,Tenet,TMA,Vantage Finance


For cases in progress call:

Mortgage Team: 01799 582966


For technical support call:

01799 582966 option 2
Head Office

Saffron House, 1A Market Street,
Saffron Walden,
Essex CB10 1HX.
Telephone: 01799 522211

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Login to the Intermediary Mortgage Portal:


Register for the Intermediary Mortgage Portal:


Frequently Asked Questions

For any queries take a look at our FAQs or our Quick Start Guide.

If you still require further help you can contact us on 01799 582966 and select option 2.


Saffron For Intermediaries and Positive Lending Announce Partnership

Saffron Building Society is pleased to announce a new distribution partnership with Positive Lending. The relationship enables brokers to access Saffron’s specialist suite of products through a dedicated intermediary mortgage portal.

As a distributor, Positive Lending has joined Saffron as a ‘Club’ member and will have access to a broad range of mortgage solutions with options for the broker to provide a bespoke solution for their customers where it might be required.

Positive Lending has also come on board as a ‘Packager’ for Saffron’s ‘Self Build’ mortgage range, taking away much of the administrative burden from the broker in this specialist area of lending.

Anita Arch, Head of Mortgage Sales at Saffron said: “We are delighted to welcome Positive Lending as a new Saffron partner. We look forward to providing a service that really looks at the individual needs of their customers and provides a mortgage product which is best suited to them.”

Paul McGonigle, Positive Lending’s CEO added: “We are pleased to partner with Saffron and be able to provide intermediaries with even more specialist lending options. Positive Lending adds value to intermediaries and their clients by being able to source the very best specialist loan outcomes available for them. This customer centric approach is central to all that we do and our partnership with Saffron further strengths our proposition.

McGonigle continued: “We’ve already tested intermediary reaction to Saffron’s self-build loan product and we believe it will be in great demand.”

Brokers requiring information on how to access Saffron’s mortgage products through Positive Lending should email or call 01202 850 830.

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Best Service from a Mortgage Provider - Moneyfacts Awards 2014