We currently have a 5 working day SLA, and the Processing phone line will not be available until further notice.
This is due to high work volumes, and will enable us to get an update to you as quickly as we can.

We apologise for anyinconvenience this may cause, but please bear with us and you will receive updates as soon as we get to your application in our work queue.

This website is for use by intermediaries only

Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

For new business enquires:

Gemma Reynolds: 01799 582925

Legal & General,PMS,Sesame,TMA Mortgage Club


Sophie Gould: 01799 582923

Quilter,TBMC,Simply Biz,Platinum Options,Vantage,Mortgage Intelligence,Next Intelligence,Tenet,Positive Lending,Positive Lending Mortgage Club


Holly Andrews: 01799 582885

Complete FS,Brightstar,Brightstar Mortgage Club,3MC,3MC Mortgage Club,Impact Specialist Finance


For cases in progress call:

Mortgage Team: 01799 582966


For technical support call:

01799 582966 option 2
Head Office

Saffron House, 1A Market Street,
Saffron Walden,
Essex CB10 1HX.
Telephone: 01799 522211

IMPORTANT INFORMATION: Scheduled Service Interruption

Due to essential maintenance you will be unable to register as a new user, log in or access cases from
07:00AM until 08:30AM on Thursday 27 February 2020.

We apologise for any inconvenience this may cause and thank you for your patience.

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Login to the Intermediary Mortgage Portal:


Register for the Intermediary Mortgage Portal:


Frequently Asked Questions

For any queries take a look at our FAQs or our Quick Start Guide.

If you still require further help you can contact us on 01799 582966 and select option 2.


Saffron For Intermediaries launches 4-year stepped discount mortgage

Saffron For Intermediaries, the dedicated broker channel of Saffron Building Society, has today launched a new 4-year stepped discount mortgage with the following features:

• Competitive stepped discount rates up to 90%:

80% LTV
Year 1: 2.09% (SVR-3.3%)
Year 2: 3.09% (SVR-2.3%)
Year 3: 4.09% (SVR-1.3%)
Year 4: 4.79% (SVR-0.6%)
(SVR: 5.39%)

90% LTV
Year 1: 2.39% (SVR-3.0%)
Year 2: 3.39% (SVR-2.0%)
Year 3: 4.39% (SVR-1.0%)
Year 4: 4.99% (SVR-0.4%)
(SVR: 5.39%)

• Max loan £1,000,000; min loan £30,0000
• Arrangement fee: £995
• ERC: 3% throughout the period of the discount
• The 80% LTV product is available for purchase or remortgage on an interest-only basis (interest only available subject to lending policy)
• The 90% LTV product is only available for purchase or remortgage, on a repayment basis only
• Fully portable

Anita Arch, Senior Business Development Manager at Saffron For Intermediaries, said: “The 90% LTV mortgage is an ideal mortgage for either first-time buyers or next steppers who have only a 10% deposit.

Whatever the purpose, the stepped discount ensures that repayments are kept to a minimum in the early years.”

Saffron For Intermediaries does not use credit scoring, preferring instead to let skilled underwriters assess each application on its own merits.
Brokers can access the new fixed rates via a panel of distributors, which includes 3mc, AToM, Brightstar, Complete FS, L&G Network, Platinum Options, tbmc and Vantage.

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Best Service from a Mortgage Provider - Moneyfacts Awards 2014