IMPORTANT INFORMATION

The Saffron for Intermediaries team are currently experiencing a high number of telephone and email enquiries.

The BDM team are responding to email and calls on the same working day. Can we please ask that you do not duplicate voicemails to the BDM team, this will enable us to come back to you sooner. Many thanks for your patience at his time.

Decision in Prinicple referrals will be looked at within 6 working days.

New and Existing Applications - Our processing and underwriting team are working at 12 working day SLAs due to the high volume of applications we are experiencing.

You are required to provide a full packaged case upon submission of the full mortgage application. Please bear with us and you will recieve and update when your application is being reviewed. Please do not call or email our processing team for an update unless you are outside of this 12 working day timeframe.

This website is for use by intermediaries only

Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

Important Information

To say thank you to our colleagues across the society for their efforts during the Covid-19 pandemic, our branches, head offices and contact centre will be closed on 1 September. Thank you for your understanding.

For new business enquiries:

01799 582 925

email: bdm.enquiries@saffronbs.co.uk

For cases in progress call:

Mortgage Team: 01799 582966

email: mortgage.processing@saffronbs.co.uk

For technical support call:

01799 582966 option 2

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Login to the Intermediary Mortgage Portal:

LOGIN

Register for the Intermediary Mortgage Portal:

REGISTER

Frequently Asked Questions

For any queries take a look at our FAQs or our Quick Start Guide.

If you still require further help you can contact us on 01799 582966 and select option 2.

News

Saffron for Intermediaries strengthens intermediary sales team

Saffron For Intermediaries, the dedicated intermediary channel of Saffron Building Society, has promoted Holly Dennis to the role of Business Development Manager, to further strengthen its intermediary sales team.

Reporting to Head of Mortgage Sales Anita Arch, Holly will work alongside Debby Tedder and Lewis Wheeler and takes responsibility for managing a number of key distributor relationships and providing intermediaries with support in submitting mortgage applications to Saffron for Intermediaries.

Holly has worked for Saffron for 2.5 years, during which time she has developed a detailed understanding of the intermediary mortgage market. She previously worked in the recruitment and travel industries, which gave her an excellent foundation in the provision of customer service and account management.

Anita Arch, Head of Mortgage Sales at Saffron, said: “I’m delighted to welcome Holly to the intermediary sales team. I know that her previous career experience and her existing knowledge of Saffron Building Society will stand her in excellent stead.”

Holly Dennis said: “This is a great opportunity to help build awareness amongst mortgage intermediaries of Saffron’s excellent lending proposition. I’m really looking forward to working closely with my key accounts.”

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Best Service from a Mortgage Provider - Moneyfacts Awards 2014