The Saffron for Intermediaries team are currently experiencing a high number of telephone and email enquiries.

The BDM team are responding to email and calls on the same working day. Can we please ask that you do not duplicate voicemails to the BDM team, this will enable us to come back to you sooner. Many thanks for your patience at his time.

Decision in Prinicple referrals will be looked at within 6 working days.

New and Existing Applications - Our processing and underwriting team are working at 12 working day SLAs due to the high volume of applications we are experiencing.

You are required to provide a full packaged case upon submission of the full mortgage application. Please bear with us and you will recieve and update when your application is being reviewed. Please do not call or email our processing team for an update unless you are outside of this 12 working day timeframe.

This website is for use by intermediaries only

Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

Important Information

To say thank you to our colleagues across the society for their efforts during the Covid-19 pandemic, our branches, head offices and contact centre will be closed on 1 September. Thank you for your understanding.

For new business enquiries:

01799 582 925


For cases in progress call:

Mortgage Team: 01799 582966


For technical support call:

01799 582966 option 2

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Login to the Intermediary Mortgage Portal:


Register for the Intermediary Mortgage Portal:


Frequently Asked Questions

For any queries take a look at our FAQs or our Quick Start Guide.

If you still require further help you can contact us on 01799 582966 and select option 2.


Saffron launches fixed rate options across occupational mortgage range

Saffron For Intermediaries, the dedicated broker channel of Saffron Building Society, has launched 3-year fixed rate options across its range of occupational mortgages for the self-employed, contractors and professionals.

The fixed rates have the following features:

Self-employed & contractor mortgages: 3.37% fixed rate until 30/06/19 (then SVR thereafter) up to 75% LTV. Overpayments of up to 10% p.a. are allowed without penalty
Professional mortgage: 3.27% fixed rate until 30/06/19 (then SVR -1% thereafter) up to 75% LTV. Overpayments of up to 15% p.a. are allowed without penalty
• Arrangement fees: £1,250 for self-employed and contractors; £1,550 for professionals
• Min & max loans: £30K min: £1m max (refer for larger amounts)
• ERC: 3% of the outstanding balance during the fixed rate period

Anita Arch, Head of Mortgage Sales, said: “At a time when there is growing speculation about a possible rate rise this year, these fixed rates give the self-employed, contractors and professionals the opportunity to lock into today’s low mortgage rates and benefit from the certainty they offer”.

Saffron’s occupational mortgage range has been designed to address issues faced by those who work for themselves or in specific professions, when they apply for a mortgage. The Society does not use credit scoring, preferring to use skilled underwriters who individually assess each mortgage application.

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Best Service from a Mortgage Provider - Moneyfacts Awards 2014