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Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

For new business enquires:

Gemma Reynolds: 01799 582925

L&G, L&G Mortgage Club and all affiliated firms, PMS, Sesame, TMA Mortgage Club


Holly Andrews: 01799 582885

3MC, 3MC Club, Brightstar, Brightstar Club, Complete FS, Impact Specialist Finance, Mortgage Intelligence, Next Intelligence, Platinum Options, Positive Lending (UK) Ltd, Positive Lending Club, Quilter, SimplyBiz, TBMC, Tenet, Vantage Finance


For cases in progress call:

Mortgage Team: 01799 582966


For technical support call:

01799 582966 option 2
Head Office

Saffron House, 1A Market Street,
Saffron Walden,
Essex CB10 1HX.
Telephone: 01799 522211

IMPORTANT INFORMATION: Scheduled Service Interruption

Due to essential maintenance you will be unable to register as a new user, log in or access cases from
08:00 until 21:00 Sunday 28 July 2019.

We apologise for any inconvenience this may cause and thank you for your patience.

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Login to the Intermediary Mortgage Portal:


Register for the Intermediary Mortgage Portal:


Frequently Asked Questions

For any queries take a look at our FAQs or our Quick Start Guide.

If you still require further help you can contact us on 01799 582966 and select option 2.


Saffron launches Smaller Development Loans with expert customer support

Saffron Building Society has launched a new, smaller development finance loan for customers requiring an advance of between £150,000 and £500,000 to build or renovate a property to sell on the open market. The ‘Smaller Development Loan’, adding to Saffron’s established products financing larger projects of £500,000+, is supported by a team of relationship managers offering expert guidance for customers.

This latest offering from Saffron provides residential property loans designed specifically for experienced individuals and housebuilders working on small development projects throughout England and Wales. Saffron will lend primarily for new builds and conversions but will in some circumstances also consider funding projects which are part completed and which require additional funding to complete the project.

Saffron’s Smaller Development Loans can be used for:

Residential only: New build flats and houses
Conversions: (including barns), renovations & extensions
Part completed sites

Lending details:

  • Funding between £150,000 and £500,000
  • Leverage at the lower of 75% of project costs and 65% of GDV (maximum day one advance 65% of purchase price)
  • Interest rates typically start from 1% per month
  • Arrangement fee 2%
  • Exit fees 1%
  • Fixed legal costs typically £1,200 for a single titled property
  • Quantity Surveyor (QS) fees do not apply – Saffron’s internal QS monitors all sites so there are no external monitoring fees
  • Monitoring costs £100 per visit plus out of pocket expenses
  • When lending to limited companies, personal guarantees will be required.

Each customer taking out a development finance loan will be supported by a dedicated relationship manager throughout the build. This unique, customer support team includes newly appointed ‘Solo Baleisolomone’ who brings experience as a qualified quantity surveyor to his role, a particular benefit to those working on their first development project.

Peter Owen, Head of Property Development at Saffron Building Society said: “Our customers like the fact that we take a personal interest in their projects and provide ongoing advice, guidance and support throughout the complete development process. We don’t just lend and walk away, we are dedicated to the project and we visit the site to ensure we support our customers as the project progresses. We offer regular assistance wherever possible to enable them to overcome potential issues, such as unavoidable cost and time overruns.

Many of our customers stay with us and ask for support on subsequent projects – it becomes a partnership. For us, it’s not just about finance. It’s about lending our years of experience to help our customers achieve a successful outcome.”

More information about Saffron Building Society’s Development Finance services can be obtained by contacting: 01799 582886 or email

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Best Service from a Mortgage Provider - Moneyfacts Awards 2014