We currently have a 5 working day SLA, and the Processing phone line will not be available until further notice.
This is due to high work volumes, and will enable us to get an update to you as quickly as we can.

We apologise for anyinconvenience this may cause, but please bear with us and you will receive updates as soon as we get to your application in our work queue.

This website is for use by intermediaries only

Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

For new business enquires:

Gemma Reynolds: 01799 582925

Legal & General,PMS,Sesame,TMA Mortgage Club


Sophie Gould: 01799 582923

Quilter,TBMC,Simply Biz,Platinum Options,Vantage,Mortgage Intelligence,Next Intelligence,Tenet,Positive Lending,Positive Lending Mortgage Club


Holly Andrews: 01799 582885

Complete FS,Brightstar,Brightstar Mortgage Club,3MC,3MC Mortgage Club,Impact Specialist Finance


For cases in progress call:

Mortgage Team: 01799 582966


For technical support call:

01799 582966 option 2
Head Office

Saffron House, 1A Market Street,
Saffron Walden,
Essex CB10 1HX.
Telephone: 01799 522211

IMPORTANT INFORMATION: Scheduled Service Interruption

Due to essential maintenance you will be unable to register as a new user, log in or access cases from
07:00AM until 08:30AM on Thursday 27 February 2020.

We apologise for any inconvenience this may cause and thank you for your patience.

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Login to the Intermediary Mortgage Portal:


Register for the Intermediary Mortgage Portal:


Frequently Asked Questions

For any queries take a look at our FAQs or our Quick Start Guide.

If you still require further help you can contact us on 01799 582966 and select option 2.


Saffron reduces rate on Expat Buy To Let Mortgages

Saffron Building Society has introduced reduced rates and extended terms on its range of Expat mortgages giving brokers the opportunity to offer a new solution to landlords looking to purchase or re-mortgage a ‘Buy To Let’ property in the UK whilst living abroad.

3.77% fixed until 30.11.2024, 55% LTV
4.17% fixed until 30.11.2024, 75% LTV

Additional key features of Saffron’s latest Expat Buy To Let mortgages include:

  • No restriction on countries – Expat Landlords can live in any location around the world including Australia, New Zealand and the USA
  • Available to First Time Buyers
  • Regulated Buy To Let accepted from non-EEA countries
  • No UK mortgage history required
  • No minimum income
  • Rental cover at 140% of pay rate

Anita Arch, Head of Mortgage Sales at Saffron Building Society commented: “With over a million* UK Nationals reportedly living overseas there is significant opportunity for intermediaries wanting to tap into the Expat Buy To Let market.

Although Brexit uncertainty is being touted as a potential factor to ‘dampen’ this specific market we’ve seen little evidence of this from our customers. In fact this latest ‘reduced rate’ offer has been introduced due to increasing demand for this product!

The continuing strength in the UK rental market and the ‘supply and demand’ factor adding value to property makes rental opportunities back at home an attractive investment for British expats living abroad.”

New – 5 year Fixed Rates:

Rate: 3.77 % fixed until 30.11.2024 to 55% LTV
Rate: 4.17 % fixed until 30.11.2024 to 75 % LTV
Arrangement fee: 2.5 %
ERC: 3 % for 5 years
Loan: Min loan £30k, Max loan £1m
Term: 40 years
Purpose: For purchase or remortgaging
Maximum Age: No maximum

Rental cover:

5 Year Fixed Rates: Rental Cover 140% of pay rate
Variable Rates: Rental cover 140% of either pay rate + 2% or 5.5%, whichever is higher
Rental Cover on debt for debt re-mortgage cases 125% of pay rate. Fees may be added to the loan

This improved range of Expat Buy To Let mortgage options boosts Saffron’s portfolio of ‘Special Situation Mortgages’ which also includes mortgages specifically for: Self Build; Custom Build; Buy To Let – Light Refurbishment; Contractors and the Self Employed.
All applications will be individually assessed by a skilled underwriter with all customers receiving an efficient and personal service.

Brokers can easily submit a case via our online broker portal.

If you have any questions please speak with our Business Development Mangers, who will be happy to help:

Holly Andrews: 01799 582885
Katie Sharpe: 01799 582923
Gemma Reynolds: 01799 582925

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Best Service from a Mortgage Provider - Moneyfacts Awards 2014