The Saffron for Intermediaries team are currently experiencing a high number of telephone and email enquiries.

The BDM team are responding to email and calls on the same working day. Can we please ask that you do not duplicate voicemails to the BDM team, this will enable us to come back to you sooner. Many thanks for your patience at his time.

Decision in Prinicple referrals will be looked at within 6 working days.

New and Existing Applications - Our processing and underwriting team are working at 12 working day SLAs due to the high volume of applications we are experiencing.

You are required to provide a full packaged case upon submission of the full mortgage application. Please bear with us and you will recieve and update when your application is being reviewed. Please do not call or email our processing team for an update unless you are outside of this 12 working day timeframe.

This website is for use by intermediaries only

Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

Important Information

To say thank you to our colleagues across the society for their efforts during the Covid-19 pandemic, our branches, head offices and contact centre will be closed on 1 September. Thank you for your understanding.

For new business enquiries:

01799 582 925


For cases in progress call:

Mortgage Team: 01799 582966


For technical support call:

01799 582966 option 2

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Login to the Intermediary Mortgage Portal:


Register for the Intermediary Mortgage Portal:


Frequently Asked Questions

For any queries take a look at our FAQs or our Quick Start Guide.

If you still require further help you can contact us on 01799 582966 and select option 2.


Saffron sub 2% discount deal with no arrangement fee to help revitalise the remortgage market

Saffron For Intermediaries, the dedicated broker channel of Saffron Building Society, has launched a 1.95% 3-year discount mortgage with no arrangement fee, which is designed to appeal to borrowers wanting to remortgage.

The mortgage deal has the following features:

• Rate: 1.95% 3-year discount (the rate then reverts to Saffron’s standard SVR, which is currently 5.39%)
• Max LTV: 60%
• Arrangement Fee: None
• Early Repayment Charge: 3% of the outstanding balance, during the discount period
• Purpose: remortgaging or house purchase
• Max loan size: £1 million
• Overpayments: up to 10% per year allowed

Saffron is also offering the same deal at higher LTVs and rates: 2.29% to 70% LTV; 2.39% to 80% LTV; and 3.29% to 90% LTV.

Anita Arch, Head of Mortgage Sales, said: “This sub-2% discount deal with no arrangement fee is ideally suited to borrowers wanting to remortgage. The remortgage market has remained subdued for some time and this deal gives homeowners an easy way to switch to an extremely competitive rate with very low up-front costs.”

Data published by the CML confirms that in February this year remortgage lending decreased month-on-month with 21,500 loans advanced – down 16% on January and 14% down on February 2014. The value of those loans (£3.3 billion) also decreased month-on-month by 20% and was down 11% year-on-year compared to February 2014.

Saffron does not use credit scoring; it’s their skilled underwriters who individually assess each mortgage application that makes the difference. Brokers can find further information about this mortgage and Saffron’s other products and services by visiting:

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Best Service from a Mortgage Provider - Moneyfacts Awards 2014