This website is for use by intermediaries only

Contact Us

Lines are open Monday to Friday 9AM - 5PM, except Wednesday 9:30AM - 5PM

If you want to talk to us, please use one of the numbers below:

For new business enquires:

Gemma Reynolds: 01799 582925

L&G, L&G Mortgage Club and all affiliated firms, PMS, Sesame, TMA Mortgage Club


Holly Andrews: 01799 582885

3MC, 3MC Club, Brightstar, Brightstar Club, Complete FS, Impact Specialist Finance, Mortgage Intelligence, Next Intelligence, Platinum Options, Positive Lending (UK) Ltd, Positive Lending Club, Quilter, SimplyBiz, TBMC, Tenet, Vantage Finance


For cases in progress call:

Mortgage Team: 01799 582966


For technical support call:

01799 582966 option 2
Head Office

Saffron House, 1A Market Street,
Saffron Walden,
Essex CB10 1HX.
Telephone: 01799 522211

Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Login to the Intermediary Mortgage Portal:


Register for the Intermediary Mortgage Portal:


Frequently Asked Questions

For any queries take a look at our FAQs or our Quick Start Guide.

If you still require further help you can contact us on 01799 582966 and select option 2.


Affordability Calculator

Mortgage Details


Please ensure you’ve read the guidelines on how much pension income to include

Applicant One

Applicant Two


Applicant One

Applicant Two



Please note that when inputting the DIP on the Intermediary Portal you may receive a “Refer” decision.
The case will be reviewed by an underwriter to ensure the loan amount is affordable using our new enhanced model.

The amount is only an indication of how much we may be able to lend; it is not an agreement to lend. Consideration of a mortgage application would be subject to our mortgage lending policy and a credit check where the outstanding credit commitments will be considered.


BTL RENTAL Calculator

Buy-to-let mortgages require that the rental value of the property will cover the mortgage repayments. Use this calculator to find out how much your client could borrow. All Buy-To-Let will be individually assessed by underwriters.


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Best Service from a Mortgage Provider - Moneyfacts Awards 2014