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Feel at ease when working with us

We know we needed to do better, so we’ve listened, and we’ve changed. Working with us is now easier than it’s ever been. We’ll keep listening and keep adapting – that is our promise to you

See what's changed
One working day

DIP Referrals

We are currently working at the SLA of 1 working day

Three working days

Processing SLA

We are currently working at the SLA of 3 working days

 SLA of 9 working days

Underwriting SLA

We are currently working at the SLA of 9 working days

Support for you


View our A-Z lending criteria here.

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Affordability Calculator

Find out how much your client could borrow.

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Our mortgages suit the whole range of your clients, even those in special situations – and they even come with special features.

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170 years of service

We’ve been there for our members – and our intermediaries – since 1849. Tap into our heritage and experience.

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Bespoke decisions

We individually assess every application and apply common sense to provide a personal and reliable service.

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Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Log a case