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Service Updates

We know it is important for you to be informed of our latest SLA’s. We thank you in advance and are working to reduce these.

Up to date timeframes

Support for you


View our A-Z lending criteria here.

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Affordability Calculator

Find out how much your client could borrow.

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Our mortgages suit the whole range of your clients, even those in special situations – and they even come with special features.

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170 years of service

We’ve been there for our members – and our intermediaries – since 1849. Tap into our heritage and experience.

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Bespoke decisions

We individually assess every application and apply common sense to provide a personal and reliable service.

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Intermediary Mortgage Portal

The Mortgage Portal enables you to select a Saffron mortgage product, request a DIP, submit a full mortgage application and monitor all your clients' cases.

Log a case