Our website uses both permanent and session cookies: Session cookies are automatically deleted once all of your browser windows are closed.
Permanent cookies may also be deleted by you, but this should not affect your ability to use our website.
Cookies also support some of the security features of the site. To protect our customers and prevent fraudulent activity, you will not be able to access Saffron Building Society online banking without cookies enabled, nor apply for any of our online products.
None of the cookies used on our websites collect personally identifiable information about you.
The cookies that we use may already have been set on your device, however, you can opt not to have these cookies on your device by using the details and link below.
You may choose to set your browser not to accept cookies. Please be aware that in doing this you may not be able to use some of the tools and facilities on our website.
Saffron Building Society
|PHPSESSID||To store a simple message when a form is submitted that can be displayed on a different page. For example, if an enquiry form is completed incorrectly, a message will be stored and presented to the user to indicate the errors in the submission. When an enquiry form is submitted successfully, a message is stored and presented to the user thanking them for their enquiry. No personal information is stored in this cookie.||When you close the browser|
|ASP.NET_SessionId LogonTokenId .ASPXAUTH SessionTokenId||These cookies identify the logged on user with a set of random numbers and strings. There is no personal data stored about you and are essential for online banking. They are used to protect you and prevent fraudulent activity. Without cookies enabled, you will not be able to access Saffron Building Society Online Banking.||When you close the browser|
|saffron-cookie-policy||This cookie lets us know you have read and understood our notice regarding using cookies on our website.||60 days|
Third Party Cookies
|_ga||This helps us count how many people visit saffronbs.co.uk by tracking if you’ve visited before.||2 years|
|_gid||This helps us count how many people visit saffronbs.co.uk by tracking if you’ve visited before.||- 24 hours|
|_gat||Used to manage the rate at which page view requests are made.||10 minutes|
|_utma||Like _ga, this lets us know if you’ve visited before, so we can count how many of our visitors are new to saffronbs.co.uk or to a certain page.||2 years|
|_utmb||This works with _utmc to calculate the average length of time you spend on saffronbs.co.uk.||30 minutes|
|_utmc||This works with _utmb to calculate when you close your browser||When you close your browser|
|_utmz||This tells us how you reached saffronbs.co.uk (for example from another website or a search engine).||6 months|
|NID||Google persistance cookie. This cookie collects statistics anonymously of the visitors’ use of the website and the pages they have visited.||5 months|
Google Call Conversions
|gwcc||This cookie is not essential to our website. This cookie allows Google to track any call conversions on mobile devices. For example if a customer is clicking a phone number on the contact us page to dial from their mobile device.||3 months|
|These cookies are used to support our Google Maps plug-in and Google's advertising services.||1 month|
|This website uses Facebook plug-ins to allow you to 'like' the page and products. These plug-ins store third party Facebook cookies on your machine which we do not have any control over. For further information about how Facebook address data privacy, please follow the link.||3 months|
Smart Money People
Because we use an externally embedded webpage (iframe) to display our independent Smart Money People rating, a Customisation Cookie called bigbite_session is downloaded as a result. This cookie detects whether a user is logged in to the smartmoneypeople.com website. No personally identifiable information is stored and this cookie is deleted as soon as you close your web browser. XSRF-TOKEN is a cookie which allows the Saffron site to access content in an externally embedded webpage (iframe) that is on the Smart Money People site - without this cookie the content would be empty/blocked for cross site forgery protection. This cookie is a Necessary Cookie.
|bigbite_session||When you close your browser|
|XSRF-TOKEN||When you close your browser|
Part of the ShareThis sharing button functionality. Unique identifiers given to each computer to allow traffic analysis to ShareThis.
|_sharethis_cookie_test||When you close your browser|
Whoson Live Chat
|Whoson||This cookie is used to collect information about how visitors use our website and allows us to identify users to communicate with via our online web chat service.
|31 December 2020|
You can manage whether to restrict or block cookies through your web browser. The 'Help' function within your browser should tell you how to do so.
Alternatively, you may wish to visit the website for the Information Commissioner's Office which contains comprehensive information about cookies including how to manage them.
Visit Google Analytics to opt out of being tracked by Google across the websites you visit.
For more information about cookies and how to delete them, please visit www.aboutcookies.org.
Using our site and security of your information
When you use our public websites to send us information, we ensure that the information you send us is secured by encryption and can only be translated by us. We do this by using a Transport Layer Security (TLS).
Communication by email is not always secure, we do not recommend that you send confidential or sensitive personal information to us in this way. If you do use email to communicate with us, your information may not be securely protected, we will not be able to guarantee that it will remain confidential whilst in transit to us and cannot accept any responsibility for any consequential disclosure.