Value: Acceptable
Expat documents can be certified by a broker (in person or via video call), or in the applicant’s country of residence.
For broker video-call certifications:
The Society must be provided with the following:
• A clear screenprint of the ID and proof of residence documents taken during the video call with the applicant visible (for ID documents, the applicant’s face must be clearly shown)
• Clear, scanned, broker-certified copies of the documents;
• The date and time of the video call
For in-person broker certifications:
The Society must be provided with the following:
• Clear, scanned, broker-certified copies of the documents;
• The date of the in-person meeting
For certification in country of residence:
ID and proof of residence documents must be certified by one of the following acceptable persons:
• British Embassy or Consulate;
• High Commission;
• Notary public
• Solicitor.
Each certified copy must be signed and appear with the full name, qualification, job title, address and telephone number and date of certification.
The certification should confirm that the certifier has seen the original document.
For Ex-Pats we require a certified copy of their current, signed British Passport.
We are unable to accept an overseas driving licence for ID or address verification.
A broker can also certify documents if they have met the applicant face to face and seen the documents at the same time.
Please note:
• Overseas driving licences are not accepted
• Proof of address documents as standard would include bank statements, utility bills, employer letters (confirming employer provides accommodation) or a tenancy agreement
• Any non-standard proof of address documents may need to be referred internally, please be aware confirmation of acceptability may take 1-2 working days
If you have any questions, please don’t hesitate to call us on 01799 582966.
Last updated: 22 April 2026
