Important Message
Our live chat service will be unavailable from 6pm Tuesday 8th July to 9:30am Wednesday 9th July. We apologise for any inconvenience this may cause.
Our live chat service will be unavailable from 6pm Tuesday 8th July to 9:30am Wednesday 9th July. We apologise for any inconvenience this may cause.
Retention products are available to existing SBS and Crocus customers only, although the following are not permitted to transfer to a new product:
• Commercial.
• A mortgage loan that has had an Arrears Ratio of greater than 1.0 at any month end in the last 12-months.
• Property let without consent or suspected of having done so.
• Let with consent – these must remortgage onto a Consumer BTL when they reach the end of the product term.
• BTL mortgage that is currently occupied by the borrower with consent – these must remortgage onto a Residential basis when they reach the end of the product term.
• Mortgages that are currently in breach of contract.
• Shared Ownership.
If you have any questions do reach out to the IST team at ist@saffronbs.co.uk or call us on 01799 582925